Postage/Courier fees for re-sending of a replacement pair of shoes are for the buyer's account. Free shipping is only offered on the original pair (for orders over R900). Parcels returned to us are for the buyer's account. Refunds will be issued after we receive and inspect the item. No refunds or exchanges for non-defective items returned later than 7 days after receipt of order by buyer. ![]() No refunds or exchanges for faults arising from normal wear and tear. Shoe boxes must be securely wrapped and properly protected. Items are returned in their original undamaged packaging. ![]() Returns will only be accepted if the items have not been worn or soiled, the items are not damaged in any way and all tags and/or labels are intact. ![]() RETURNS AND EXCHANGES We must be notified within 7 days of receipt of parcel.
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